IMG_20191010_115940.jpg

FAQs Please read over these Frequently asked questions before you place your order.

If you have additional question please email Terrilynsheartplace@outlook.com!

 
 

How do I place an order?

Once you have browsed all the Items for SALE in the SHOP, you will have to select your product, add it to your cart, and continue with the checkout process. You will need to provide a valid shipping address to receive your product.


How long will it take to receive my order/ processing time?

After I have received your payment order, you will get an email confirmation with receipt confirming payment. It will take one business day and (if order is processed on a weekend) two business days to process payment. Next all products will be shipped out and it can take up to 7-10 business days to receive products in the mail, USPS. (Domestic)


Returns? How to get repairs & fixes!

All sales are final with no refunds. Please feel free to contact me in regard to any questions regarding any purchases made on the website and I will be happy to answer any questions you may have.


what are my delivery options?

Regular shipping is the delivery option for all products being shipped domestic.


How do I track my order?

Once your order has been placed and processed you will receive your tracking number via email.


Is my account information secure.

All account information is secure and safe no credit card information is stored unless you choose to create a customer account prior to checkout. once you have chosen to create a customer account your last 4 digits of credit card and Name will appear on your customer profile, and you will have the option to view and track your order history and delete at any time.